Drucker on making decisions
“Most books on decision-making tell the reader: First find the facts. But executives who make effective decisions know that one does not start with facts. One starts with opinions…The understanding that underlies the right decision grows out of the clash and conflict of divergent opinions and out of serious consideration of competing alternatives. To get the facts first is impossible. There are no facts unless one has a criterion of relevance.”
A great quote from Drucker 1973 book on management. Decision-making is about testing your opinions in the real world. This seems to fit well with the sense/probe/respond approach of Dave Snowdens Cynefin framework.
Both point to effective management/ leadership as learning – finding ways to continually make sense of the world around you as it changes, not imposing a model on the world regardless of what makes sense or works. So management *is* a science, but not in the sense that many managers or indeed scientists mean by the word “science”.